Protection

SCAM ALERT – Attention Columbia Gas of Ohio Customers

Columbia Gas of Ohio customers have recently been reporting suspicious calls, leading Columbia to release the notice below. Click here to read Columbia’s notice to customers. To protect our customers from scams and fraudulent activity, CEA provides ongoing alerts and tips to help keep you and your business safe.

Supply Contracts – Understanding & Comparing The Fine Print

Supply contracts often seem confusing and complex to the average business owner, as they are full of legal and energy industry jargon. We review this language for you to ensure that there are no surprises in the contract. When shopping your electric or natural gas account, here are a few key clauses that are important [...]

Ohio Utilities Emergency and Customer Service Phone Numbers

If you have questions about your utility bill, smell gas, notice a downed power line, or suspect someone is trying to scam you, it’s important to know the right number to call. Emergencies Gas Leaks – If you smell natural gas or suspect a leak, evacuate the area before calling your local utility company’s emergency [...]

Energy Scams & Fraud 101

Your local utility company receives numerous reports from electricity and natural gas customers who have been taken advantage of by scammers and imposters. In addition, the Public Utilities Commission of Ohio (PUCO) has released a warning about currently active scams. Criminals use several fraudulent methods and cons to obtain customers’ personal information or cash. These [...]